Information about Grandma's Kitchen

Welcome to Grandma's Kitchen! We pride ourselves on creating delicious homemade goodies with love and passion. Explore our frequently asked questions to learn more about our products, custom orders, and how we deliver joy right to your door.

Frequently asked questions

At Grandma's Kitchen, every treat is made with a sprinkle of love and a dash of dedication. Our journey began with a simple idea: to share homemade happiness. We believe in quality, integrity, and making sure every bite brings a smile to your face.

What are your most common questions?
Customers often ask: "Can you make this gluten free?" and "Can you make this dairy free?" Many also wonder, "What inspired you to do this?"

What should I know when visiting your online shop?
I work hard, I love what I do, and it's not just a job – it's in my soul and who I am. I'm passionate about what I create and how it makes you feel!

How do I place an order?

Orders can be made through our website. A deposit of 50% is due 48 hours before order completion. If you are buying from out of the Waterloo, New York area, packaging will be securely arranged.

Can I place a custom order?
Yes, absolutely! We love bringing your sweet visions to life. If you have a specific request or need something made a certain way, please contact us for custom orders.

Are your products gluten free?
We offer a selection of gluten-free options and can accommodate many requests. Please mention your dietary needs when placing an order.

Are your products dairy free?
We strive to offer dairy-free alternatives for many of our goodies. Please let us know your preferences so we can guide you to the perfect treat.

What inspires Grandma's Kitchen?
Our inspiration comes from the joy of baking and the desire to share homemade goodness. It's a passion that runs deep, aimed at creating delicious moments for you.

How do you handle deliveries?

For local customers in Waterloo, New York, we offer convenient pickup or delivery options. For those outside the area, we ensure secure packaging to keep your treats fresh during transit.

Beyond the ordinary baked good

This is where our journey begins. Get to know Grandma's Kitchen and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.